§ 1 Scope

These General Terms and Conditions shall apply to all business relations between SILVIO TOSSI GmbH (hereinafter referred to as SILVIO TOSSI) and their customers (hereinafter referred to as Purchaser) in the respective version at the time of concluding the contract. Deviating conditions of the Purchaser shall not be recognized by SILVIO TOSSI; these shall only be accepted with the express and written approval of SILVIO TOSSI.

§ 2 Conclusion of contract

After clicking on the “Order / More” button, the Purchase will forwarded to a purchase and information form. By filling in this form and clicking on the “Send” button, the Purchaser asks for more information for the goods listed on the order page. Within 24 hours SILVIO TOSSI will send an answer and/or the purchase condition to the Purchaser. An order only becomes legally binding when the Purchaser confirm his order by mail under accepting the purchase condition which SILVIO TOSSI sent him before; the contract of purchase has thus been concluded.

§ 3 Delivery

Time and costs for delivery are depending on the country where the ordered good has to be delivered. These information are part of the purchase condition (see § 2). All information about time for delivery are nonbinding.

§ 4 Right of revocation & return

The Purchaser has the right to revoke his or her decision to purchase immediately after concluding the purchase agreement. The period of revocation is one week and begins upon receipt of the purchased item. The cancellation must be sent in writing by email to the email address given in the information sheet Inprint. Should the Purchaser avail himself or herself from the right of revocation & return, the goods must be returned without delay after cancellation. The Purchaser has to bear the full costs for the return. Should the returned goods exhibit signs of wear and tear due to use by the Purchaser, they cannot be taken back by SILVIO TOSSI.

§ 5 Payment and due dates

SILVIO TOSSI can only accept full payments before delivery by wire transfer. More information are part of the purchase condition (see § 2).

§ 6 Warranty

SILVIO TOSSI products have a 3 year warranty from the date of purchase. This warranty comprises all manufacturing errors and material defects. The normal wear and tear of daily use is not covered by this warranty.

§ 7 Liability for defects

If the purchased goods are faulty, the Purchaser may request remedy of the defect or replacement. In the event that SILVIO TOSSI is not capable of fulfilling this demand, the Purchaser is entitled for not insignificant defects to withdraw from the contract. Unless specified otherwise in the following, the Purchaser does not have any further claims – regardless of the legal basis. Consequently, SILVIO TOSSI is not liable for damages not caused to the delivered item itself; in particular, SILVIO TOSSI is not liable for loss of profit or other pecuniary losses suffered by the Purchaser. Insofar as the liability of SILVIO TOSSI is excluded or limited, this shall also apply to personal liability of employees, representatives and agents.

§ 8 Data protection

SILVIO TOSSI treats customer data in accordance with legal provisions.

§ 9 Applicable law

German law shall apply; place of jurisdiction is DE-78224 Singen.

§ 10 Severability clause

Should any one clause become ineffective, the remaining terms and conditions shall remain in effect. In place of the invalid clause, the statutory regulations shall apply.